Banks & Insurance Archives - HTCL https://htcl.co.in/tag/banks-insurance/ HTCL Mon, 20 Mar 2023 10:46:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://htcl.co.in/wp-content/uploads/2023/03/fav-icon-150x150.png Banks & Insurance Archives - HTCL https://htcl.co.in/tag/banks-insurance/ 32 32 Major Insurance Provider Saves $750k per Month With Big Data Migration https://htcl.co.in/major-insurance-provider-saves-750k-per-month-with-big-data-migration/ Mon, 20 Mar 2023 10:46:49 +0000 https://tecnologia.vamtam.com/?p=2463 The company needed to complete a complex migration on a tight deadline to avoid millions of dollars in post-contract fees and fines.


✔︎ Modern infrastructure
✔︎ Consulting services

The post Major Insurance Provider Saves $750k per Month With Big Data Migration appeared first on HTCL.

]]>
about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

Ready to reduce your technology cost?

Let’s Talk

The post Major Insurance Provider Saves $750k per Month With Big Data Migration appeared first on HTCL.

]]> Maximizing Efficiency with Proper Technology Implementation – Coffee Success Story https://htcl.co.in/maximizing-efficiency-with-proper-technology-implementation-coffee-success-story/ Mon, 20 Mar 2023 10:45:58 +0000 https://tecnologia.vamtam.com/?p=2460 The company needed to complete a complex migration on a tight deadline to avoid millions of dollars in post-contract fees and fines.


✔︎ Modern infrastructure
✔︎ Consulting services

The post Maximizing Efficiency with Proper Technology Implementation – Coffee Success Story appeared first on HTCL.

]]>
about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

Ready to reduce your technology cost?

Let’s Talk

The post Maximizing Efficiency with Proper Technology Implementation – Coffee Success Story appeared first on HTCL.

]]> Strategic Move to an AI-supported application for Public Safety Travel App in London https://htcl.co.in/strategic-move-to-an-ai-supported-application-for-public-safety-travel-app-in-london/ Mon, 20 Mar 2023 10:45:07 +0000 https://tecnologia.vamtam.com/?p=2458 Travel confidently around London with maps and live travel updates. Our reliable journey planner will map a safe route.


✔︎ Modern infrastructure
✔︎ Consulting services

The post Strategic Move to an AI-supported application for Public Safety Travel App in London appeared first on HTCL.

]]>
about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

Ready to reduce your technology cost?

Let’s Talk

The post Strategic Move to an AI-supported application for Public Safety Travel App in London appeared first on HTCL.

]]> Convenience, savings, and rewards at your fingertips https://htcl.co.in/convenience-savings-and-rewards-at-your-fingertips-2/ Mon, 20 Mar 2023 10:35:19 +0000 https://tecnologia.vamtam.com/?p=2808 Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands.


✔︎ Digital transformation
✔︎ Consulting services

The post Convenience, savings, and rewards at your fingertips appeared first on HTCL.

]]>
about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

Ready to reduce your technology cost?

Let’s Talk

The post Convenience, savings, and rewards at your fingertips appeared first on HTCL.

]]> Private trust management and trading platform https://htcl.co.in/private-trust-management-and-trading-platform/ Mon, 20 Mar 2023 10:33:09 +0000 https://tecnologia.vamtam.com/?p=2736 The company needed to complete a complex migration on a tight deadline to avoid millions of dollars in post-contract fees and fines.


✔︎ Modern infrastructure
✔︎ Consulting services

The post Private trust management and trading platform appeared first on HTCL.

]]>
about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

Ready to reduce your technology cost?

Let’s Talk

The post Private trust management and trading platform appeared first on HTCL.

]]> Delivering enterprise-wide efficiencies at Paysafe through Intelligent Automation https://htcl.co.in/delivering-enterprise-wide-efficiencies-at-paysafe-through-intelligent-automation/ Mon, 20 Mar 2023 10:10:59 +0000 https://tecnologia.vamtam.com/?p=6109 Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands.


✔︎ Digital transformation
✔︎ International growth

The post Delivering enterprise-wide efficiencies at Paysafe through Intelligent Automation appeared first on HTCL.

]]>
about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

Ready to reduce your technology cost?

Let’s Talk

The post Delivering enterprise-wide efficiencies at Paysafe through Intelligent Automation appeared first on HTCL.

]]> Bringing premium live casino experiences to gamers across the globe https://htcl.co.in/bringing-premium-live-casino-experiences-to-gamers-across-the-globe/ Mon, 20 Mar 2023 10:05:32 +0000 https://tecnologia.vamtam.com/?p=6106 Authentic first partnered with Tecnologia January 2021, following their referral from another of our clients in the iGaming industry.


✔︎ Digital transformation
✔︎ iGaming

The post Bringing premium live casino experiences to gamers across the globe appeared first on HTCL.

]]>
about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

Ready to reduce your technology cost?

Let’s Talk

The post Bringing premium live casino experiences to gamers across the globe appeared first on HTCL.

]]> Building, optimising, and future-proofing existing infrastructures with payment gateways https://htcl.co.in/building-optimising-and-future-proofing-existing-infrastructures-with-payment-gateways/ Mon, 20 Mar 2023 10:00:24 +0000 https://tecnologia.vamtam.com/?p=6103 Core to growing a gaming company is a robust payments infrastructure.


✔︎ Cyber Security
✔︎ Consulting services

The post Building, optimising, and future-proofing existing infrastructures with payment gateways appeared first on HTCL.

]]>
about paysafe

Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.

Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

Ready to reduce your technology cost?

Let’s Talk

The post Building, optimising, and future-proofing existing infrastructures with payment gateways appeared first on HTCL.

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